Witches Moon
Home of Hand Made Books of Shadows, Grimoires & Ritual items 

 

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Merry Meet!!!

 We do our very best to answer everyone in a timely manner, however sometimes this may not be the case. Our email gets bogged down with so many questions that it is possible that it may take us a while to get through them all. If for any reason you do not hear back from us - Please be patient your email is important to us. We do our very best to insure emails are answered. We can not control your browser nor the internet so if they are experiencing a fault there is nothing much we can do. Please be sure to add us to your safe list as sometimes our emails are either delayed or returned from being viewed as junk mail. Please allow 24 to 48 hours for email response.  Although we try extremely hard to get back with our customers  right away, there may be times however, when we are unable to return your email right away. Please understand we can get very busy & we have a limited staff of 2, but we will do our very best to be as fast as possible in helping in anyway we can. In some cases custom books can take months to create. We often work with large groups and suppliers on their orders, such as Covens and Groups. We must work very long hours to keep up with it all so please bare with us if we have a delay in our contact. These books are hand crafted and not like others, so a lot of care goes into each one, we truly follow our practices on creation and ritual space used to do so. We Honor the idea of a BOS or Grimoire and do our best to create the best for you. A waiting list may be introduced at a later date if needed.

 Please feel free to use this to ask questions about any of our products or services. With Book orders, please describe in detail what you are looking for and if it is a custom piece, please also describe in detail what design you would like. This helps us help make your dream Book of Shadows a reality!

 

Aol users: We have been having a lot of issues with emails from Aol. We can either not reply or when we do it is either delayed or undeliverable. Please be sure we are added to your safe list or we may not be able to get to you.

Thanks so much & Blessed Be.

 

 

Email Contact:

Please keep in mind that Witches Moon is not a large company. we are a small family Business. During the Holiday Season's We can get extremely Busy. Stephen, Our Customer service rep may from time to time get a little behind. Please understand that there are only 2 of us, one of which handles email, and we may not be able to answer you within the 24 to 48 hour time frame, though this will be rare, we simply want you to be aware that we are working hard to create your dream book and service you to the best of our abilities. Thank you for your understanding.

Customer Service

Witch School

 

Mail:

Witches Moon
P.O Box 480783
Charlotte, NC 28269